Catawba Valley Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Catawba Valley Medical Center save lives? 11% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Catawba Valley Medical Center	National Average
Heart Attack	14.7%	12.6%
Stroke	13.1%	13.9%
Heart Failure	12.3%	11.8%
Pneumonia	23.4%	18.2%

Infectious Disease at Catawba Valley Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	1
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	2

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 54m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Catawba Valley Medical Center Stories

Share your experience

Dec 15, 2024, 2:33 PM
Catawba Valley Medical Center: "Overall the worst experience I have ever had with a health care provider in my nearly 70 years. They hospitalized me in a private room; I was not given an option for any other room and charged $725 for one day. The room was incredibly filthy (have pictures to show filth) and it took my insurance company to obtain a itemized bill for me as they ignored my 3 requests. When I received the itemized bill, as I suspected there were nearly $250 charges for services I did not receive. The admitting doctor was a literal jerk in his diagnosis, and I will be filing a complaint with the NC medical board regarding his behavior. According to a search of his license, he did not have admitting privileges at Catawba. Additionally, Catawba violate HIPPA laws. I have contacted an attorney regarding their treatment of my stroke condition." - Regina

Jul 13, 2022, 4:30 PM
Catawba Valley Medical Center: "Average wait time is way off. My son renter Ed the er a couple of days ago by recommendation thinking he would be seen at a reasonable time. We thought since his medical issue was emergent it would be a no brainer that he would be seen pretty close to immediately. Boy were we surprised. We requested to wait outside due to Covid concerns and a packed waiting area and was told no he may miss his name being called. He told me to leave the area since I am high risk of contracting Covid. He then went on to wait. He was told there were three ahead of him after waiting about 4 hours still in medical emergent distress. He asked again and was told there was 7 ahead of him. And was told thereafter that he may have a 10 hour wait. Totally unacceptable that during a pandemic so many people were in a crowded waiting area. Unacceptable that my son finally left the hospital because he couldn’t tolerate waiting in the distress he was in. Thank God for Davis hospital. Clean, quiet, friendly and most of all cared about the condition of my son when he arrived for help. " - Sharon

Apr 08, 2021, 12:52 AM
Catawba Valley Medical Center: "waited over 3 hrs in waiting room and heavy set lady has been very rude to alot of patients. very short talking.This is ridiculous when patients are in pain." - Gwen

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