Carroll Hospital Center Ratings
200 Memorial Avenue
Westminster, MD 21157
Phone: (410) 848-3000
Westminster, MD 21157
Phone: (410) 848-3000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Carroll Hospital Center save lives? 14% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Carroll Hospital Center | National Average | |
|---|---|---|
| Heart Attack | 13.3% | 12.6% |
| Stroke | 16.2% | 13.9% |
| Heart Failure | 15.1% | 11.8% |
| Pneumonia | 21% | 18.2% |
Infectious Disease at Carroll Hospital Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 24 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 20mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Carroll Hospital Center Stories
Oct 02, 2023, 8:20 PM
Carroll Hospital Center: "they left me feeling very ill in the waiting and took every person that came after me, in first. people were laughing eating walking and looked ordinary and not in any acute distress. i felt very angry. i am still sitting here while everyone gets taken back before me. my husband had to leave as it took soo many hours. i dont think they are ever going to take me ba k to see a dr.????????????" - patricia
Aug 05, 2023, 10:26 AM
Carroll Hospital Center: "Went to the er last night. The hospital was totally full so the er rooms were filled with patients waiting for a room upstairs. The hallway was set up for treatment. Also patients were receiving treatment in the waiting room outside the er. I was amazed at the way the staff kept track of everyone. I didn't feel like we had to wait for treatment they just did it in the hallway. They talked about draining something in my son's leg and I wondered if they would do that in the hallway too. Not a lot of privacy in the hallway you could hear everyone's conversations. When they finally decided to admit him to the hospital we were moved into an er treatment room to wait for a room to open up stairs. After 8 hours in that room, it was night, he moved upstairs to observation. My son is 20 so not a pediatric patient. The weekly average of adult bed capacity has been around 90%. Good job er staff for making the best of a difficult situation. " - Lockey
