Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Carolinas Med Ctr-University Ratings

Charlotte, NC 28262
Phone: (704) 548-6000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Carolinas Med Ctr-University save lives? 10% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure15%

Infectious Disease at Carolinas Med Ctr-University

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 1h 33m

Non-critical cases where patient is discharged have total visit time of 2 hour and 51 minutes

Serious cases where patients are admitted have 3 hour and 7 minutes to be admitted, then an additional 2 hour and 0 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: VERY GOOD
Carolinas Med Ctr-University 4.75 out of 5 based on 31 ratings. 31 user reviews.

80% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews

    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate

    Carolinas Med Ctr-University Stories

    Sep 11, 2023, 11:25 PM
    Firsthealth Moore Regional Hospital: "Came in @ 4pm with chest pressure and short of breath when I have been mildly exerting myself. I thought that I was going to pass out from this a few time from this today. It is 11:30 p.m. now or 7.5 hours later and still in the waiting room.
    It's obvious that First Health does not care."
    - John

    Aug 24, 2023, 6:04 AM
    Memorial Mission Hospital And Asheville Surgery Ce: "Patient has collapsed lung with fluid and we sat in ER for 6 hours, the Dr gave a direct admit recommendation for patient and the ER ignored all ORDERS from the Dr office " - Rebecca

    Aug 17, 2023, 6:25 PM
    Presbyterian-Orthopaedic Hospital: "Presby Orthopaedic does NOT have an Emergency Room, No Emergency Department, NO ER, NO ED, No Urgent Care Services - do not believe that they do!" - ASmart

    Jul 22, 2023, 12:31 AM
    : "Terrible.sent from UNC urgent care after EKG and chewing 4 Baby aspirin. Insisted go direct to hospital. Had Blood draw x 2 and chest x-ray and still in ERlobby. In 11 minutes it will be 8 hrs waiting. Never come here. Should have driven onto Wake Forest Baptist in Winston-Salem." - Mary

    Jul 17, 2023, 7:19 PM
    Wakemed, Cary Hospital: "I am touring international unfortunately attacked by Flu-variant of rare kind How well they are taking care of me like own family They pulled me out of danger very deftly Top class pulmonary team The responses of Doctors and nursing staff world class will update further DGN Sarma" - Dendukuri

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