Carilion Stonewall Jackson Hospital Ratings

1 Health Circle
Lexington, VA 24450
Phone: (540) 458-3503

Hospital Type: Critical Access Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Carilion Stonewall Jackson Hospital save lives? 11% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Carilion Stonewall Jackson HospitalNational Average
Heart Failure13.1%11.8%
Pneumonia20.7%18.2%



Infectious Disease at Carilion Stonewall Jackson Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
2
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 53m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Patients usually receive help when they request it
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:

    1C Diff Mortality Rate
    2MRSA Mortality Rate



    Carilion Stonewall Jackson Hospital Stories



    Jan 23, 2021, 9:06 AM
    Carilion Stonewall Jackson Hospital: "Carillion Stonewall Jackson Hospital:

    Considering our challenging COVID-19 health crisis, we are incredibly grateful for all of the professionalism, dedication and compassion exhibited by the employees of CSJ Hospital. The staff routinely went above and beyond our expectations with ensuring our mother, Barbara W. Johnson (92 years old/COVID patient), received the very best quality of care. Mostly, we appreciate the time, energy, expertise, advocating, and kindness demonstrated by Dr. J. Sales, Dr. Burton, Dr. Flinchum, Nurses, Melissa Campbell, Carl Micheal, Robin and other staff supporting our mother.

    Again, thank you for your considerable sacrifices and extortionary service, which saves lives. Please share our words of appreciation with your staff. Also, we have submitted strong ratings on the CSJ Hospital website.

    May God continue to bless the CSJ Hospital staff and patients!

    Barbara W. Johnson Family (Beatrice Johnson, Mary Early, Lewis Watts, Marvin Watts, and Margie Valentine)
    "
    - Marvin

    Aug 24, 2020, 7:38 PM
    Carilion Stonewall Jackson Hospital: "One hour wait as only person in waiting room of er. Nighttime staff is pretty friendly. Daytime nurses are totally different. Had bad fever, freezing cold, keep asking for blanket, got to wait long time. Ask for water, get an hour later if you do. Help me to bathroom and then never come back. Put blood pressure monitor over my iv port and pressurized! Empty iv bagS sitting around room. Want me to urinate in container in toilet but no one takes it or empties is so now it splashes back up on me unless I dump it each time. They will pump you full of pain killers of all types back to back. " - Gretchen


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