Carilion Franklin Memorial Hospital Ratings
180 FLOYD AVENUE
Rocky Mount, VA 24151
Phone: (540) 483-5277
Rocky Mount, VA 24151
Phone: (540) 483-5277
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Carilion Franklin Memorial Hospital save lives? 8% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate | |
|---|---|
| Heart Attack | 17% |
| Heart Failure | 13% |
| Pneumonia | 12% |
Infectious Disease at Carilion Franklin Memorial Hospital
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 0 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 40mNon-critical cases where patient is discharged have total visit time of 2 hour and 9 minutes
Serious cases where patients are admitted have 2 hour and 52 minutes to be admitted, then an additional 1 hour and 9 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Carilion Franklin Memorial Hospital
4.5
out of 5
based on 38 ratings.
38 user reviews.
66% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
Negative Patient Ratings
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Carilion Franklin Memorial Hospital Stories
Feb 12, 2020, 4:15 PM
Carilion Franklin Memorial Hospital: "They said the wait time is 40 minutes I been hear 5 hours and still have not been seen" - Kristin
Nov 16, 2014, 8:14 PM
Carilion Franklin Memorial Hospital: "I went to ER Halloween night. The Dr.said my back was sprained. I continued to have pain. I went to urgent care aprox.14th I was prescribed steroids. They have helped some but the numbness is still there.Today I went back to urgent care because the urgent care Dr. called and said I might need Xrays. My dog died yesterday so I had to go today. the Dr. informed me he couldn#039t do xrays and said to go to the hospital ER. The Dr. there was extremely rude to me. She told me to go to a family Dr. and I assured her I had am appointment because I would be Febuary before I can see Dr. Boone. They gave me a shot and sent me home to wait till Febuary. What kind of system is this? Im sure I can get into Dr.Atienza before then but he acts like you are a drug addict. He almost killed one of my friends. NOT happening. I am making plans to go to Lewis Gale tomorrow. Carilion is a monopolized business. Dr.Have no heart or common sence. Not all of them mind you. There are a few that carilion hasn#039t stolen their souls!!!!!" - Kyle
