Carewell Health Medical Center Ratings

300 Central Ave
East Orange, NJ 07018
Phone: (973) 672-8400

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Carewell Health Medical Center save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Carewell Health Medical CenterNational Average
Heart Failure11.3%11.8%
Pneumonia18.8%18.2%



Infectious Disease at Carewell Health Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 53m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: BELOW AVERAGE

Positive Patient Ratings

Some patients praise:
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Carewell Health Medical Center Stories



Dec 29, 2015, 10:02 PM
East Orange General Hospital: "East Orange General hospital is a poor example set when pertaining to hospitality care to the public. Nurses are not attentive to patients immediate needs, they are aloof (don't care) to when asked a question about patient care, they have issues with patients family causing conflict and never coming up with an alternative resolution for patients. Most nurses stay at the nurses station and fail to oversee patients the hospital is in fact more than dirty but it has a strong odor on the fifth floor intensive care area. As you walk the halls, it has a strong foul odor (feces smell). Most nurses show no compassion for the patients, they feel they are doing just a job but don't take patient care seriously Some of the nurses are argumentive and will challenge you. Overall their attitude is just not befitting to the overall patient and family of patient The nursing staff makes themselves appear intimidating by stating they will call security to avoid any contact with patient family. It is really sad to see where hospitality and patient care is heading when pertaining to East Orange General. " - BOSS


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