Cape Cod Healthcare Ratings

27 Park Street
Hyannis, MA 02601
Phone: (508) 771-1800

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Cape Cod Healthcare save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Cape Cod Healthcare	National Average
Heart Attack	10.4%	12.6%
Stroke	10.9%	13.9%
Heart Failure	13.1%	11.8%
Pneumonia	19.7%	18.2%

Infectious Disease at Cape Cod Healthcare

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	48
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	2

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 15m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients
Rooms and facilities are usually clean

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Cape Cod Healthcare Stories

Apr 12, 2021, 11:55 AM
Cape Cod Hospital: "If you want to be treated nicely I wouldn’t come here. 90 percent of the doctors and nurses bully you or don’t take you seriously. I’ve witnessed them ignore 3 code blues one time and watched someone die in the room near mine. All because no one came. I don’t feel safe coming here for any reason, or sending my loved ones here." - Kati

Apr 12, 2021, 11:28 AM
Cape Cod Hospital: "If you want to be treated nicely I wouldn’t come here. 90 percent of the doctors and nurses bully you or don’t take you seriously. I’ve witnessed them ignore 3 code blues one time and watched someone die in the room near mine. All because no one came. I don’t feel safe coming here for any reason, or sending my loved ones here." - Kati

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