Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

California Pacific Medical Ctr-Pacific Campus Hosp Ratings

2333 BUCHANAN STREET
San Francisco, CA 94115
Phone: (415) 600-6000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does California Pacific Medical Ctr-Pacific Campus Hosp save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure10%
Pneumonia10%


Infectious Disease at California Pacific Medical Ctr-Pacific Campus Hosp

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
64
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 0h 22m

Non-critical cases where patient is discharged have total visit time of 2 hour and 24 minutes

Serious cases where patients are admitted have 2 hour and 14 minutes to be admitted, then an additional 1 hour and 32 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
California Pacific Medical Ctr-Pacific Campus Hosp 4.65 out of 5 based on 53 ratings. 53 user reviews.


66% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Rooms were often noisy at night




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



California Pacific Medical Ctr-Pacific Campus Hosp Stories



Nov 28, 2022, 10:43 PM
Loma Linda University Medical Center: "After 6 1/2 hours, still waiting, outside in the dark and cold with an upper respiratory infection. The staff has been contacted more than once." - Diane

Nov 28, 2022, 8:39 PM
Loma Linda University Medical Center: "Brought my 66 year old husband to Loma Linda ER for covid related lung issues, green mucus, fever, breathing issues. He was asked to wait outside with no blanket, windy and dropping temperatures. In 4 hours only a covid test has been taken and still standing in the cold wind with no results, no doctor, no update. He has been trialed twice and the second time they didn't realized they had already done this. Still waiting - outside in the dark and cold.. ." - Margaret

Nov 21, 2022, 7:00 PM
: "I have been sitting with my daughter in the SCVMC waiting room for 5 hours. My daughter is to be admitted no ED workup
necessary! I will wait 3 more hours. Then we are going home and I am going to take her to Good Sam. She needs treatment and not to be ignored! "
- Marilyn

Nov 21, 2022, 7:00 PM
: "I have been sitting with my daughter in the SCVMC waiting room for 5 hours. My daughter is to be admitted no ED workup
necessary! I will wait 3 more hours. Then we are going home and I am going to take her to Good Sam. She needs treatment and not to be ignored! "
- Marilyn

Nov 21, 2022, 7:00 PM
: "I have been sitting with my daughter in the SCVMC waiting room for 5 hours. My daughter is to be admitted no ED workup
necessary! I will wait 3 more hours. Then we are going home and I am going to take her to Good Sam. She needs treatment and not to be ignored! "
- Marilyn


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