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California Pacific Medical Ctr - St. Luke's Campus Ratings

San Francisco, CA 94110
Phone: (415) 641-6562

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does California Pacific Medical Ctr - St. Luke's Campus save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure10%

Infectious Disease at California Pacific Medical Ctr - St. Luke's Campus

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 52m

Non-critical cases where patient is discharged have total visit time of 2 hour and 44 minutes

Serious cases where patients are admitted have 2 hour and 51 minutes to be admitted, then an additional 1 hour and 52 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
California Pacific Medical Ctr - St. Luke's Campus 4.5 out of 5 based on 53 ratings. 53 user reviews.

61% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

California Pacific Medical Ctr - St. Luke's Campus Stories

May 17, 2024, 4:52 AM
St Josephs Med Center Of Stockton: "This hospital tried to murder me Oct 1 -14th 2020. After an anonymous caller sent emergency services to my house where police broke my door off. the ambulance report states they found me breathing normally, and when i woke up surrounded by people, i freaked out and tried to run past them to my door, they rput me in gurney and restrained me. took me into hospital because whoever called told them i overdosed on "something". after sitting in gurney in restraints for an hour they decided to sedate and intubate me to protect my airways because they said i was in a coma, even tthough i was brought into ER in restraints, and even though the ambulance report stated i had no issues breathing, and my blood oxygen level was 99% on room air. so they gave me the max amount of fentanyl 300mcg(normal is 50) and maxxed me out on propofol which put me on venthilator in ICU. they proceeded to dose me with fentanyl the next few days with a plethrea of other drugs (precedex, midazolam, the list is long). they called my mom the morning after they maxxed me on fentanyl and propofol asking her what i took. they did a blood test on me when i arrived and the lab results were largely unremarkable, and my final diagnosis when i was released didnt say drug overdose at all because i wasnt overdosed on anything. however my medical recordws showed i overdosed on day 8 and 10 from the drugs they gave me while in ICU. they never followed up after my mom got me out of there on day 14. she took me home and i woke up the next day 50lbs lighter and dirty. they kept me in restraints the whole 14 days as well and didnt bathe me att all. i didnt find out what they did to me until i got my medical records 2 years later because when id ask for them theyd give me a runaround or wrong log in info. instead of letting my mom advocate for me (they called her day 1 i was in there) they wrote i was homeless on my medical records and had a social workers advocating for me... when i asked why they gave me the fentanyl and propofol etc their quality analyst said shed ask claims dept. i called claims dept they never heard from her. she wrote me back sorry i meant LEGAL claims. where their legal claims person told me to not contact the hospital about the situation anymore. so much for transparency. the social worker that spoke with one of my doctors that was taking care of me in ICU wrote that the doctor stated he believed i had been oversedation and my medications were mismanaged. and that my mental state was caused by the medications they were mismanaging . i took them to small claims court because lawyers wouldnt take case due to statute ofl imitation. in court they denied responsibility and their only defense was "its too late for him to sue". horrible hospital " - michael

Apr 24, 2024, 4:28 PM
Centinela Hospital Medical Center: "This hospital is terrible. They keep me in the emergency room for a long time. I had to wait 16 hours there till the next day to get a room upstairs. Then when I arrive to my floor the nurse on the floor was nice but the doctor I only seen once in two days. The doctor put me on regular diet when I have high blood pressure. Thats so crazy to me. So, I didn't eat the extra salt. My pressure was high every day I was in there. They could find anything wrong with me. Theu run 2 times blood work and both still no answers. Strange to me. I left the hospital with pressure still high 2 days later. I think as a patient with High blood pressure shouldn't be on regular diet. I hope I never go back here. They are very not caring place to me." - Deirdre

Apr 15, 2024, 12:49 AM
Los Angeles Community Hospital: "Waited over 11 to be treated" - nayeli

Apr 13, 2024, 2:11 AM
Los Angeles Community Hospital: "Waited over 11 to be treated" - nayeli

Mar 22, 2024, 3:31 AM
: "CMH Ventura- 4 Hours and counting!! Pathetic." - Jeanne

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