California Pacific Medical Center- Van Ness Campus Ratings

1101 Van Ness Avenue
San Francisco, CA 94109
Phone: (415) 600-6000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does California Pacific Medical Center- Van Ness Campus save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at California Pacific Medical Center- Van Ness Campus	National Average
Heart Attack	11.4%	12.6%
Stroke	16.1%	13.9%
Heart Failure	9.4%	11.8%
Pneumonia	16%	18.2%

Infectious Disease at California Pacific Medical Center- Van Ness Campus

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	15
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	7

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 42m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients
Rooms and facilities are usually clean

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

California Pacific Medical Center- Van Ness Campus Stories

Mar 30, 2026, 8:02 PM
Ronald Reagan Ucla Medical Center: "It's garbage. Unfortunately, everywhere else is worse." - Still

Feb 15, 2026, 3:41 PM
Uc San Diego Health Hillcrest - Hillcrest Med Ctr: "7 hour wait today" - MARK

Feb 06, 2026, 4:47 PM
St Mary's Medical Center: "555" - CpjJwWHV

Feb 06, 2026, 4:46 PM
Saint Francis Memorial Hospital: "555" - CpjJwWHV

Nov 11, 2025, 9:09 PM
University Of California Davis Medical Center: "Horrible experience at UC Med.Emergency. After spending 3 hrs at One community Health we were sent to UC Med emergency we waited 7 hrs till 1 am and left without being seen. My son had a serious health issue and we had to wait till the next day and was seen by another hospital emergency room. He need surgery right away. We are contacting an attorney!!!" - Doug

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