Caldwell Memorial Hospital Ratings
321 Mulberry St Sw
Lenoir, NC 28645
Phone: (828) 757-5100
Lenoir, NC 28645
Phone: (828) 757-5100
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Caldwell Memorial Hospital save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Caldwell Memorial Hospital | National Average | |
|---|---|---|
| Heart Attack | 12.8% | 12.6% |
| Stroke | 17.8% | 13.9% |
| Heart Failure | 14.6% | 11.8% |
| Pneumonia | 17.1% | 18.2% |
Infectious Disease at Caldwell Memorial Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 6 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 58mSerious cases where patients are admitted wait 3 hour and 10 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Caldwell Memorial Hospital Stories
Aug 05, 2020, 9:48 PM
Caldwell Memorial Hospital: "Went to the emergency room after a fall. Possible broken hip. Staff seemed disinterested, doctor acted like I was a bother. Was in incredible pain and after an X-Ray, the doctor told me I only had a contusion even though I couldn't walk. He said check with my regular doctor. Went to my primary doctor the next day, who noticed immediately something was wrong and scheduled me for an MRI. I had a proximal avulsion of the left hamstring which was almost completely torn off. So much for Caldwell hospitals doctor and emergency services. I rate it a 0. " - Bj
Jul 04, 2016, 2:14 AM
Caldwell Memorial Hospital: "Check in to Caldwell Memorial and been sitting in the waiting room for about three hours now and still waiting. Lady came in right after me with her whole foot cut open. She waited so long before going to ask how much longer. They told her another hour. I am here for a broke toe. It's throbbing and shooting pain up my leg and still haven't been took back yet. Never again will I come here. They would literally let you sit in the waiting room and die here." - Matt
