Butler Memorial Hospital Ratings

One Hospital Way
Butler, PA 16001
Phone: (724) 283-6666

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Butler Memorial Hospital save lives? 10% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Butler Memorial HospitalNational Average
Heart Attack13.4%12.6%
Stroke13.8%13.9%
Heart Failure13.7%11.8%
Pneumonia21.7%18.2%



Infectious Disease at Butler Memorial Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
6
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
3



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 8m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Butler Memorial Hospital Stories



Jul 06, 2023, 3:20 PM
Butler Memorial Hospital: "Have been waiting in the emergency waiting room for 3 1/2 hours with my 85 year old father that is having trouble breathing.

I will not utilize or recommend this ER again.

"
- Charlene

Oct 04, 2017, 1:10 AM
Butler Memorial Hospital: "I was in the the emergency room section with my fiance. Was waiting for over 5 hours on testing, she was in severe pain. All the nurses was great, especially Leigh, she cared, took time, talked and was amazing. But dis have one nurse assistant that was rude, impatient, and uncaring. Her name was SHAWNA FRY!!!!! Shawna a was the most ride, incompationat, ignorant person I ever met. She should not be working with patients or around anyone. She violate hipaa laws and she should be fired!!! Recommend anyone that comes in contact with SHAWNA GET, should request another nurse immediately." - Tim


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