Brooks-Tlc Hospital System Ratings
529 Central Avenue
Dunkirk, NY 14048
Phone: (716) 366-1111
Dunkirk, NY 14048
Phone: (716) 366-1111
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Brooks-Tlc Hospital System save lives? 7% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Brooks-Tlc Hospital System | National Average | |
|---|---|---|
| Heart Failure | 14.8% | 11.8% |
| Pneumonia | 17.3% | 18.2% |
Infectious Disease at Brooks-Tlc Hospital System
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 4 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 36mSerious cases where patients are admitted wait 1 hour and 20 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Brooks-Tlc Hospital System Stories
Feb 09, 2021, 1:58 AM
Brooks Memorial Hospital: "On Monday 2/8 I was a patient at Brooks and had the best care possible. Everyone I came in contact with was very professional, capable and caring. This includes my doctor, Dr. Alam - the anesthesiologist, Steve - and every nurse that was involved in my care. They were all very pleasant and took time to explain everything, always asking if I had any questions. The hospital itself was very clean and comfortable. " - James
