Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Brigham And Women's Hospital Ratings

Boston, MA 02115
Phone: (617) 732-5500

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Brigham And Women's Hospital save lives? 16% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure8%

Infectious Disease at Brigham And Women's Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 26m

Non-critical cases where patient is discharged have total visit time of 2 hour and 43 minutes

Serious cases where patients are admitted have 4 hour and 45 minutes to be admitted, then an additional 1 hour and 18 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: VERY GOOD
Brigham And Women's Hospital 4.75 out of 5 based on 31 ratings. 31 user reviews.

82% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually respond quickly when patients need help
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews

    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate

    Brigham And Women's Hospital Stories

    Mar 10, 2024, 3:57 AM
    Brigham And Women's Hospital: "I had surgery on Jan 12, 2022, with Dr Lu, I was schedule for 10 AM, but I was called at 6 PM for back surgery, I don’t know at the time, why??, I finally was called at 6,!that my husband left bc I am from Springfield, and he was unable to stay, ( I arrived at the hospital at 7 AM, do the math) I was hungry, sitting in the waiting room with 5 spinal broken bones, in pain, and desperate., well I had the surgery and after one day, I was sent home on a 2 hours trip., well after this surgery I was seen only once, and all my back troubles, pain in my legs and hips that I cannot control., I had been calling and spoken with this David, and they refused to give me an appointment to see some doctors, they cut me open ( an incision about 14 inches, I had been fused from L one, to S one, an operation that had affected my hips and legs, I haven’t seen anyone in over two years, I am bedridden more, and what this David does with his rundown is: sending me to different doctors in which when I see them, they wouldn’t do anything and the 3 that I had seen, they just recommend that I should go back and seen Dr Lu, but this David had refused to make me an appointment and in the meantime I am fighting my back, hips, and leg pains the best I could, how can this place be so unreal and unreachable to treat a human being in this century., please, I am dying with pain, this surgery ruin my life, and I am at my wits ends trying to make an appointment with any doctor there, it’s being 2 years now that I haven’t been seen after that traumatic operation, what can I do?? This sucks, am I in an African country??, no, this is woman Bingham best???, seriously " - Eva

    Jan 12, 2023, 9:32 PM
    Brigham And Women's Hospital: "Wait time is much longer. 6+ hours and still waiting." - Lauren

    Dec 06, 2022, 9:59 PM
    Brigham And Women's Hospital: "6 hour wait, sat next to someone who had been here for 8 even after being brought in an ambulance. " - Jack

    Jul 26, 2022, 4:58 AM
    Brigham And Women's Hospital: "I have been waiting 9 hours to be seen. My PCP even sent in an order to be admitted as soon as possible and it seems that meant nothing as I am constantly being told my situation is not enough of a priority. Absolutely disappointed with this treatment from such a "prestigious" facility. July 2022." - Alejandro

    Jun 08, 2022, 1:15 AM
    Brigham And Women's Hospital: "Been waiting 3 hours with chest pains an shortness of breath this is very sad this is called an emergency for a reason im appalled." - Darnell

    Mar 21, 2022, 11:47 PM
    Brigham And Women's Hospital: "Been waiting here since 8PM. Heard two nurses talk about how they mixed up a patients blood. Ridiculous and unprofessional and should not happen in a hospital." - Rachel

    Feb 11, 2021, 8:58 PM
    Brigham And Women's Hospital: "I have COVID.
    I have been waiting in the ER for 5 hours.
    I’m having trouble breathing.
    I’m dizzy and in pain.
    My PCP is Dr. Cotran.
    My asthma Dr. is the head of the department Dr. Costa.
    Extremely disappointed in the lack of care and concern that is nonexistent at this hospital tonite.
    I’m appalled at what I am seeing in this ER."
    - Kathleen

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