Bon Secours St Francis Medical Center Ratings
13710 St Francis Boulevard
Midlothian, VA 23114
Phone: (804) 594-7400
Midlothian, VA 23114
Phone: (804) 594-7400
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Bon Secours St Francis Medical Center save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Bon Secours St Francis Medical Center | National Average | |
|---|---|---|
| Heart Attack | 12.9% | 12.6% |
| Stroke | 11.7% | 13.9% |
| Heart Failure | 13% | 11.8% |
| Pneumonia | 17.7% | 18.2% |
Infectious Disease at Bon Secours St Francis Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 6 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 18mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Bon Secours St Francis Medical Center Stories
Dec 01, 2022, 5:07 PM
Bon Secours - St Francis Medical Center: "I have been going to the infusion center for 3 years now. A big shout out goes to all the nurses there. Special shout outs to Sarah, Jennifer Hartman, Ginny, Natalie, Barbara & Christine. All the nurses are wonderful and very caring. " - Rebecca
Apr 05, 2017, 1:34 AM
Bon Secours - St Francis Medical Center: "We have been waiting for a very long time and my husband is in a good deal of pain. I do not feel that they have considered his level of pain and that he has a heart condition. Which I informed the nurse of when we got here." - Robin
