Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Bon Secours Hospital Ratings

2000 W BALTIMORE STREET
Baltimore, MD 21223
Phone: (410) 362-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Bon Secours Hospital save lives? 13% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure11%
Pneumonia10%


Infectious Disease at Bon Secours Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 0m

Non-critical cases where patient is discharged have total visit time of 0 hour and 0 minutes

Serious cases where patients are admitted have 3 hour and 50 minutes to be admitted, then an additional 1 hour and 50 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE
Bon Secours Hospital 4.15 out of 5 based on 23 ratings. 23 user reviews.


50% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients were often left in pain
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Bon Secours Hospital Stories



Jan 31, 2020, 12:17 AM
: "Checked in at 3PM for severe back pain, excruciating,locked up, can not move. It's now 12:17 am and have not seen anyone!" - Kelly

Jan 25, 2020, 5:59 AM
Johns Hopkins Hospital, The: "The Johns Hopkins waiting room is horrible the wait times are truly ridiculous there’s all kinds of homeless people coming into the Er not to truly be seen but to go to sleep out of the cold that is frustrating in itself people who come in absolute pain have to wait until their done with the homeless and I’m not saying their is anything wrong with it but some of these people need mental institutions not a hospital and it’s not right to the people who are truly in pain! I came here in pain I had surgery right here in the same hospital 2 months ago and the only reason I came back was because the pain was feeling the exact same way it did the first time all the nurses and doctors can see my last notes I still had to wait over 7 hours!!!!! JOHNS HOPKINS YALL MAKE WAY TOO MUCH MONEY TO STILL HAVE THIS FUCKING ISSUE AND YALL WONDER WHY PWOPLE BE UPSET WHEN THEY FINALLY GET CALLED TO THE BACK!!!! EXTREMELY POOR SERVICE PERIOD!!!!" - Alysia

Jan 17, 2020, 3:02 PM
: "I went to Johns Hopkins on January 16, 2020. I got there at 1:30PM. I left at 9:30PM. I never even saw a doctor. They said it would probably be another 3 hours before an ED bed would become available. I told them I was leaving and they told me it would be considered AMA (against medical advice) if I left. I’m still in pain today but I can’t go back there and sit for hours. " - Nicole

Jan 17, 2020, 3:02 PM
: "I went to Johns Hopkins on January 16, 2020. I got there at 1:30PM. I left at 9:30PM. I never even saw a doctor. They said it would probably be another 3 hours before an ED bed would become available. I told them I was leaving and they told me it would be considered AMA (against medical advice) if I left. I’m still in pain today but I can’t go back there and sit for hours. " - Nicole

Dec 18, 2019, 4:21 PM
Frederick Memorial Hospital: "I just left the Frederick Memorial Hospital ED. This is the more worthless Department in the hospital. My mother who is 95 years old was taken by ambulance this morning (10-18-19) at about 9:45 am. By the time my sister and I arrived at 10:05 she was still in the triad section B. It wasn't until 10:30 that finally a PA arrived and my mother described her pain and test were ordered. She was admitted to a ED room where the doctor appeared only once. She inquired about my mothers pain and instead of listening to her or my sister and I she ordered tests to be done. She never appeared until my sister approached her at the desk outside. She pocked her head in to tell the social worker that the test was negative. My mother was still having pain.So instead of admitting her and run further test to see what was causing the pain. they send her home with pain medicine. This is the second back experience I have had with Frederick Memorial ED Department and there so called doctors.I will be following up with this department. This is unacceptable after our family doctor said he would sign a paper stating that further test need to be ordered and her admitted!!" - Mary


Compare hospitals in Baltimore City County

If you think you may have a medical emergency, call your doctor or 911 immediately. HospitalStats does not recommend or endorse any specific tests, physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site.