Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Bon Secours Hospital Ratings

Baltimore, MD 21223
Phone: (410) 362-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Bon Secours Hospital save lives? 13% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure11%

Infectious Disease at Bon Secours Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 0m

Non-critical cases where patient is discharged have total visit time of 0 hour and 0 minutes

Serious cases where patients are admitted have 3 hour and 50 minutes to be admitted, then an additional 1 hour and 50 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE
Bon Secours Hospital 4.15 out of 5 based on 23 ratings. 23 user reviews.

50% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients were often left in pain
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Bon Secours Hospital Stories

Dec 03, 2023, 9:20 PM
: "My daughter sitting here in the waiting room for 4 hours and she came by ambulance and sitting waiting in the waiting room " - Dorene

Dec 03, 2023, 9:20 PM
: "My daughter sitting here in the waiting room for 4 hours and she came by ambulance and sitting waiting in the waiting room " - Dorene

Oct 15, 2023, 4:05 AM
Harford Memorial Hospital: "This hospital needs to be closed down for good cause the staff doesn't care about the patients. They are only there for the paycheck. The ER staff is the worst but I will say the staff upstairs does care a little. When they see your report and see what medication you take at home they think you are there just for meds but your not. I have been there a couple of times for pain in my back and my legs and they let you sit there for 10hrs before checking on you. I was crying in pain cause never had this before and they didn't care. I had numbness in my legs and into my feet. I called for help a couple times and got no help but when they took me upstairs and I told them how I was feeling and my pain passed a 10 they call the Dr on call and asked if I can have something stronger and something to relax me. They said sorry about what happened in the ER and took care of me without bitching. So that is why I said the ER NEEDS TO BE CLOSED. " - Mike

Oct 13, 2023, 2:11 AM
: "Arrived at Bayview at 20:30. Several things have been done: blood pressure, etc., blood samples taken but not analyzed in time for valid results. Still waiting in a hallway at 02:11…." - David

Oct 13, 2023, 12:21 AM
Harford Memorial Hospital: "I've been here over 3 hrs, and my son is 7 with croup. He's been barking in the ER and they won't do ANYTHING at all " - Katie

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