Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Bon Secours Hospital Ratings

2000 W BALTIMORE STREET
Baltimore, MD 21223
Phone: (410) 362-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Bon Secours Hospital save lives? 13% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure11%
Pneumonia10%


Infectious Disease at Bon Secours Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 0m

Non-critical cases where patient is discharged have total visit time of 0 hour and 0 minutes

Serious cases where patients are admitted have 3 hour and 50 minutes to be admitted, then an additional 1 hour and 50 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE
Bon Secours Hospital 4.15 out of 5 based on 23 ratings. 23 user reviews.


50% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients were often left in pain
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Bon Secours Hospital Stories



Jan 26, 2023, 10:04 AM
Anne Arundel Medical Center: "I waited over an hour to be seen. Finally asked how long it would be. I was told that they did not have a room.
I left . My bp was 180/94.
When I arrived at 6:45 am, I was the only one in triage. When I left there were about 5 patients after me."
- Carol

Jan 26, 2023, 10:03 AM
Anne Arundel Medical Center: "I waited over an hour to be seen. Finally asked how long it would be. I was told that they did not have a room.
I left . My bp was 180/94.
When I arrived at 6:45 am, I was the only one in triage. When I left there were about 5 patients after me."
- Carol

Jan 12, 2023, 3:27 AM
Johns Hopkins Bayview Medical Center: "Wait times upwards of 12 hours" - Ryan

Jan 03, 2023, 9:53 PM
Frederick Memorial Hospital: "Thats on the low side I've been here for over 5hrs for just a ct scan and labwork and still waiting " - Jeffrey

Jan 02, 2023, 12:26 PM
Medstar Franklin Square Medical Center: "Don't go to Franklin square hospital emergency room. Nurses in emergency waiting room really ignored and careless. If I knew I would be waiting for hours.i would not have even came better off dying on your comfortable bed then in the waiting room in a chair for hours. " - Jay


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