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Bon Secours Hospital Ratings

2000 W BALTIMORE STREET
Baltimore, MD 21223
Phone: (410) 362-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Bon Secours Hospital save lives? 13% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure11%
Pneumonia10%


Infectious Disease at Bon Secours Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 0m

Non-critical cases where patient is discharged have total visit time of 0 hour and 0 minutes

Serious cases where patients are admitted have 3 hour and 50 minutes to be admitted, then an additional 1 hour and 50 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE
Bon Secours Hospital 4.15 out of 5 based on 23 ratings. 23 user reviews.


50% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients were often left in pain
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Bon Secours Hospital Stories



Jun 25, 2022, 10:17 PM
Saint Joseph Medical Center: "We came in to the ER at 5:30. My husbands speech was slurring and he was a little confused. All of the test have been done and all the results are in. Still waiting on the doctor to talk to him about the results. It is now 10:15 PM, another 15 minutes it will be 5 hrs. We are so over this! " - MICHELLE

Jun 25, 2022, 10:14 PM
Saint Joseph Medical Center: "We came in to the ER at 5:30. My husbands speech was slurring and he was a little confused. All of the test have been done and all the results are in. Still waiting on the doctor to talk to him about the results. It is now 10:15 PM, another 15 minutes it will be 5 hrs. We are so over this! " - MICHELLE

Jun 21, 2022, 11:39 PM
Johns Hopkins Hospital, The: "My husband has been currently waiting for 16hrs in the ER waiting room. We are being told that they can not tell us how much longer till we can see a doctor." - Cassandra

Jun 12, 2022, 11:16 AM
Baltimore Washington Medical Center: "called 911 on saturday night around 830pm, they took my wife over to BWMC for risk of heart attack, once that was ruled out they thought it was gallbladder but left her in ER for 12 hours and didn't check on her at all....Sunday at 11:15am still no word on a diagnosis. Worst ER visit ever." - Lisa

Jun 11, 2022, 1:18 AM
Johns Hopkins Bayview Medical Center: "I've been waiting for almost 12hours to see the doctor and get discharged. I came here because I had irregular heartbeat 2days ago but the chest pain and discomfort still there. " - Rachel


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