Bon Secours - St Marys Hospital Of Richmond Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Bon Secours - St Marys Hospital Of Richmond save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	15%
Heart Failure	11%
Pneumonia	12%

Infectious Disease at Bon Secours - St Marys Hospital Of Richmond

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	84
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	4

Emergency Room Wait Time Ratings

Time until initial exam: 0h 52m

Non-critical cases where patient is discharged have total visit time of 2 hour and 50 minutes

Serious cases where patients are admitted have 2 hour and 55 minutes to be admitted, then an additional 1 hour and 39 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

75% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Bon Secours - St Marys Hospital Of Richmond Stories

Share your experience

Apr 04, 2021, 7:28 PM
Bon Secours - St Marys Hospital Of Richmond: "A disgrace. Rude staff. No compassion and false advertising. Waiting time in hospital is usually five hours. Did tests let me go at 11:29 pm and said they could call me Lyft . That would be great in a hospital nightgown. If you are on Medicare it is not profitable to check a patient into a room. Another story. I checked out and was supposed to make an appointment at their facility within 48 hours. They had a special neurologist for me to see. Well
that was on March 29 and first appointment is May. Don’t use COVID as an excuse. Doctors have worked for the past year. " - Martha

Dec 27, 2020, 2:59 PM
Bon Secours - St Marys Hospital Of Richmond: "Horrible service. My wife went to the er after a recommendation from bettermed doctor. She has been having trouble breathing for a few weeks. ER doctor came in to the room and only used the stethoscope for diagnosis. He went by the information from bettermed and told us her problem was environmental. I questioned his diagnosis in a firm but respectful tone no cuss no fuss. He immediately left the room. 5 minutes later a Henrico police officer came to me for questioning. Yes, seriously, all I did was question the doctor. The doctor had the nurse come in with discharge papers and prescriptions for my wife. I was made to leave the room or we would be escorted out by the police. The worst experience of my life." - Adam

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