Bon Secours - Memorial Regional Medical Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Bon Secours - Memorial Regional Medical save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	14%
Heart Failure	12%
Pneumonia	11%

Infectious Disease at Bon Secours - Memorial Regional Medical

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	52
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	16

Emergency Room Wait Time Ratings

Time until initial exam: 0h 36m

Non-critical cases where patient is discharged have total visit time of 2 hour and 45 minutes

Serious cases where patients are admitted have 3 hour and 19 minutes to be admitted, then an additional 3 hour and 54 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

74% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Bon Secours - Memorial Regional Medical Stories

Share your experience

May 07, 2023, 1:22 AM
Bon Secours - Memorial Regional Medical: "Sat., May 5th. Arrived in the ER at 8:30 p.m. It is now 1:30 a.m. (May 6th) and my husband still has not been seen. That’s 5 (FIVE) hours. As time has gone on the ER has filled with more and more people with medical problems. The Triage and blood draw areas were pretty quick, but getting back in to see an actual doctor is ridiculous. Are you short-staffed??? If so, hire. The wait time is way too long." - Marge

May 11, 2022, 3:53 PM
Bon Secours - Memorial Regional Medical: "Came into Regional Memorial Hospital in Hanover 3 hours ago via ambulance, may be heart issues, stuck us in the waiting room, still no one so see us! " - Eric

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