Berkshire Medical Center Ratings
725 North Street
Pittsfield, MA 01201
Phone: (413) 447-2000
Pittsfield, MA 01201
Phone: (413) 447-2000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Berkshire Medical Center save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Berkshire Medical Center | National Average | |
|---|---|---|
| Heart Attack | 13.7% | 12.6% |
| Stroke | 16.8% | 13.9% |
| Heart Failure | 11.9% | 11.8% |
| Pneumonia | 17.8% | 18.2% |
Infectious Disease at Berkshire Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 15 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 44mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
- Rooms were often noisy at night
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Berkshire Medical Center Stories
May 10, 2026, 11:02 PM
Saint Anne's Hospital: "I have accessed the ER several times over the last year for myself or family. Every time it has been a four hour wait to get X-Ray results. The Dr has apologized each time stating they are waiting for the radiologist to get back to them. This is unacceptable! " - Dianne
May 10, 2026, 7:26 PM
Saint Anne's Hospital: "I have accessed the ER several times over the last year for myself or family. Every time it has been a four hour wait to get X-Ray results. The Dr has apologized each time stating they are waiting for the radiologist to get back to them. This is unacceptable! " - Dianne
Nov 13, 2025, 11:36 AM
Good Samaritan Medical Center: "I would rather die then go here again lets just put it that way" - Peter
Jul 22, 2025, 5:51 PM
: "Wing memorial got here at 1030 am and Here it is 5:48 and still waiting
Started peeing red blood in the am and still bleeding now and still waiting to be seen I guess pissing blood is not an emergency since my reg doctor said get to the er asap just to sit all day without even being checked on after triage" - geno
Jun 13, 2025, 12:50 PM
Sturdy Memorial Hospital: "I had great care from the entire staff who were wonderful taking care of my needs.
Marty M" - Marty
