Berkeley Medical Center Ratings
2500 Hospital Drive
Martinsburg, WV 25401
Phone: (304) 264-1000
Martinsburg, WV 25401
Phone: (304) 264-1000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Berkeley Medical Center save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Berkeley Medical Center | National Average | |
|---|---|---|
| Heart Attack | 14.3% | 12.6% |
| Stroke | 13.9% | 13.9% |
| Heart Failure | 11.7% | 11.8% |
| Pneumonia | 19.5% | 18.2% |
Infectious Disease at Berkeley Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 36 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 40mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Berkeley Medical Center Stories
Nov 09, 2023, 8:09 PM
City Hospital: "9 hour or more wait" - Shane
Nov 03, 2022, 8:50 PM
City Hospital: "Finda another hospital; the wait times were so bad today 11/3/2022 that they were telling people that the wait is at least 4 hours. We are continuing to wait and have passed 4 hours. My wife reported chest pains with vitals that indicate a problem, and it made no difference. I wish the news would report about something useful like this." - Bill
Apr 16, 2021, 8:27 PM
City Hospital: "I brought my daughter in today to be seen because she vomited up blood I got her here at 1 p.m. they drew her blood finally at 3 p.m. and I have been sitting in my car since when waiting on her to be seen and as of 8:24 p.m. she has not been seen yet. ER receptionist said that they are slammed and it's hard to tell how long it'll be before she is seen. Then one of the nurses told another patient waiting to be seen that they're seeing the more important cases first and they need to sit down and just wait and they have been in there 8 hours too. There is a serious problem here. " - Jenny
Nov 09, 2020, 7:27 PM
City Hospital: "This hospital is the slowest in history with wait times. It should not take 1-3 hours to have a infant with a possible allergic reaction to be seen." - Ben
