Baystate Wing Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Baystate Wing Hospital save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Baystate Wing Hospital	National Average
Stroke	13%	13.9%
Heart Failure	9.3%	11.8%
Pneumonia	19.5%	18.2%

Infectious Disease at Baystate Wing Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	0
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	1

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 30m

Serious cases where patients are admitted wait 5 hour and 44 minutes delay before admission to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Baystate Wing Hospital Stories

Share your experience

Mar 20, 2024, 7:10 AM
Wing Memorial Hospital And Medical Center: "Been here 2.5 hours and only one lady here and no one calling us. Not sure what going on behind the doors, every bed full? Doctors that busy when no one’s come in? ???? " - Peter

Mar 16, 2024, 6:28 PM
Wing Memorial Hospital And Medical Center: "Been here 2.5 hours and only one lady here and no one calling us. Not sure what going on behind the doors, every bed full? Doctors that busy when no one’s come in? ???? " - Peter

Mar 16, 2024, 8:36 AM
Wing Memorial Hospital And Medical Center: "Been here 2.5 hours and only one lady here and no one calling us. Not sure what going on behind the doors, every bed full? Doctors that busy when no one’s come in? ???? " - Peter

Mar 19, 2022, 8:44 AM
Wing Memorial Hospital And Medical Center: "Ended up being about 6.5-7h grand total. Nurses were great and we’re doing all they could they were just inundated with people. " - Page

Mar 18, 2022, 7:12 PM
Wing Memorial Hospital And Medical Center: "Entering halfway through hour 5 still no X-ray " - Page

Mar 18, 2022, 5:59 PM
Wing Memorial Hospital And Medical Center: "Coming up on 3:06:23 with a busted ankle, in pain 10 weeks pregnant I was told I was waiting for
X-ray 90 minutes ago I’m hoping this goes by soon this is not good to be stressed like this in a chair with no hope." - Page

Sep 28, 2021, 11:52 PM
Wing Memorial Hospital And Medical Center: "As I still sit at this hospital in my bed still not seen by a dr. Now it’s been a total of 2 hours I’ve asked 3 times already only to get no answer to when the dr will be in. I’ve gotten my blood pressure checked and that’s about it. No blood drawn or urine collected. I would say that is pretty disturbing. My pain is at a 10 and I’ve been crying. My blood pressure is 160/99 and it is NOT busy in here. I press my nurse button and they look at my while they gossip and drink their coffee. This will definitely be my last time coming to this facility. And I highly do not recommend this hospital to anyone especially if you are in dyer need of medial attention ." - Jennifer

Apr 26, 2021, 8:52 PM
Wing Memorial Hospital And Medical Center: "I have Covid19 and they know I do , I told them when I came in ! They have me waiting in waiting room and using same bathroom as others in waiting room ..been waiting so far OVER 5 hours , unacceptable and also endangering other patients leaving me here exposing Covid19 to others .... not cool at all " - Maria

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