Baylor University Medical Center Ratings

3500 Gaston Ave
Dallas, TX 75246
Phone: (214) 820-0111

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Baylor University Medical Center save lives? 16% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Baylor University Medical Center	National Average
Heart Attack	12.2%	12.6%
Stroke	11.7%	13.9%
Heart Failure	10.4%	11.8%
Pneumonia	14.4%	18.2%

Infectious Disease at Baylor University Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	60
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	18

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 49m

Serious cases where patients are admitted wait 6 hour and 46 minutes delay before admission to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Baylor University Medical Center Stories

May 31, 2023, 10:12 PM
Baylor University Medical Center: "Been here over 6 hrs" - Hezekiah

Aug 19, 2022, 1:24 AM
Baylor University Medical Center: "6 hours so far in the waiting room. Pain fluctuating between a 6 and a 10…" - Chris

Aug 15, 2022, 11:38 PM
Baylor University Medical Center: "Wait 6 hrs" - shelisia

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