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Baptist Memorial Hospital Ratings

Memphis, TN 38120
Phone: (901) 226-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Baptist Memorial Hospital save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack13%
Heart Failure10%

Infectious Disease at Baptist Memorial Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 44m

Non-critical cases where patient is discharged have total visit time of 3 hour and 21 minutes

Serious cases where patients are admitted have 3 hour and 54 minutes to be admitted, then an additional 1 hour and 44 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Baptist Memorial Hospital 4.65 out of 5 based on 28 ratings. 28 user reviews.

74% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Baptist Memorial Hospital Stories

Sep 12, 2022, 2:43 PM
Baptist Memorial Hospital: "Finally after 6 hours in waiting room have been in a treatment room in er for 18 hours. No hospital beds apparently. Cleaning issues is what the staff is saying. No one cleans the rooms so it fills up the er rooms." - Karen

Sep 11, 2022, 7:20 PM
Baptist Memorial Hospital: "It has been 7 hours still in er waiting room. Sick people are leaving. They have no idea what's going on. If my husband was not critical with sepsis we would leave." - Karen

Sep 11, 2022, 4:48 PM
Baptist Memorial Hospital: "It's been 5 hours. Place is a zoo." - Karen

Sep 11, 2022, 3:13 PM
Baptist Memorial Hospital: "Hope you do not need emergency help. Rude staff, not enough staff and with a sepsis patient we have been in waiting room 4 hours now." - Karen

Sep 11, 2022, 3:13 PM
Baptist Memorial Hospital: "Hope you do not need emergency help. Rude staff, not enough staff and with a sepsis patient we have been in waiting room 4 hours now." - Karen

Aug 15, 2021, 8:25 PM
Baptist Memorial Hospital: "This is inaccurate by 2.5 hours" - Mary

Nov 19, 2020, 6:01 PM
Baptist Memorial Hospital: "Going to the er is a total mess. Total hours there 5 plus. I've been here since 12:15p. Still here waiting to be discharged for almost 2 hours. This wait time is ridiculous. No one should have to wait that long at any er. If they work together less talking about personal things. Things would go smoother. U talk to the Dr. About 20 mins total. The rest of The timevubr just waiting. SMH TO ALL THE HOSPITAL WITH 4TH PLUS WAIT TIME. STILL HERE after 5. I'm getting so inpatient. SHITTTT" - Ronaldlyn

Mar 13, 2020, 1:32 AM
Baptist Memorial Hospital: "This er sucks been here since 714pm waiting its 1231am now. I'll come back to update when seen. " - Tiffany

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