Baptist Medical Center South Ratings

2105 East South Boulevard
Montgomery, AL 36116
Phone: (334) 288-2100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Baptist Medical Center South save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Baptist Medical Center SouthNational Average
Heart Attack13.6%12.6%
Stroke13.7%13.9%
Heart Failure11.7%11.8%
Pneumonia20.3%18.2%



Infectious Disease at Baptist Medical Center South

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
15
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
15



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 4m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Baptist Medical Center South Stories



Oct 19, 2016, 4:42 PM
Baptist Medical Center South: "October 7th 2016 had food trapped in esophagus, went to emergency room. Wait was not very long to get to a room, but that is all that was good at this hospital.After waiting, and believing I had been forgotten, I was not treated, professional! I would not recommend this hospital, actually I would do just the opposite. Experience with billing was just as bad telling me I could not get any diagnosis codes until bill was paid in full." - Richard


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