Baptist Medical Center Ratings

111 Dallas Street
San Antonio, TX 78205
Phone: (210) 297-8256

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Baptist Medical Center save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Baptist Medical CenterNational Average
Heart Attack15.2%12.6%
Stroke13.2%13.9%
Heart Failure11.2%11.8%
Pneumonia17.6%18.2%



Infectious Disease at Baptist Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
29
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
15



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 49m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Baptist Medical Center Stories



Feb 08, 2016, 5:38 PM
Baptist Medical Center: "I was there from 9 a.m. till 4:30 p.m. left without being seen. Went in with severe chest pains and left with severe chest pains I wouldn't recommend anyone going to this hospital in San Antonio. They won't see you till you actually code blue. Probably still won't try to revive you even then. Worst hospital ever and staff are just rude. " - phylicia


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