Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Baptist Medical Center Ratings

Jacksonville, FL 32207
Phone: (904) 202-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Baptist Medical Center save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure11%

Infectious Disease at Baptist Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 55m

Non-critical cases where patient is discharged have total visit time of 2 hour and 53 minutes

Serious cases where patients are admitted have 3 hour and 51 minutes to be admitted, then an additional 1 hour and 53 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Baptist Medical Center 4.65 out of 5 based on 25 ratings. 25 user reviews.

70% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Baptist Medical Center Stories

Aug 04, 2021, 12:21 AM
Baptist Medical Center: "I waited over 12 hours before being taken back to see doctor. I have infected and swollen skin above my eye. They never touched it or my glands which are also swollen. Antibiotic and discharge. I already had been on antibiotics from urgent care for 4 days they weren’t helping. Nurse said I should have IV antibiotics and a steroid which requires admitting. Doctor said nope go home. I was back there maybe 90 minutes. I waited all that time for nothing. " - Shannon

Dec 27, 2014, 7:17 PM
Baptist Medical Center: "Been at Baptist South in Jax Fl for over 3 hours. I was tol my mom would be moved up because of her condition.... Nothing yet. Every experience I have had at this hospital has been the worse. I will be so glad when her insurance carrier changes next year and she can go to another hospital. They told me it could be 2 to 3 for an A-PHIB patient having chest pains????? Really!!!" - Marshaun

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