Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Baptist Hospital Ratings

2000 CHURCH ST
Nashville, TN 37236
Phone: (615) 284-5555

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Baptist Hospital save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure12%
Pneumonia12%


Infectious Disease at Baptist Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
24
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 0h 44m

Non-critical cases where patient is discharged have total visit time of 3 hour and 18 minutes

Serious cases where patients are admitted have 2 hour and 32 minutes to be admitted, then an additional 1 hour and 12 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Baptist Hospital 4.65 out of 5 based on 19 ratings. 19 user reviews.


73% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Baptist Hospital Stories



May 24, 2022, 3:35 PM
Baptist Hospital: "My mother was admitted Feb 24, 2022 and passed away in ICU 03/13/2022. There were several occasions where errors were made and we honestly believe contributed to my mother's death. She went in speaking and never left. The experience my entire family went through was horrible and we nor any of my family or friends will ever find ourselves choosing Baptist Hospital again. Our experience was made known with Patient Experience time and time again. The lack of empathy and experienced well qualified nurses was shocking. Horrible Horrible Horrible." - Angelina

Mar 22, 2022, 5:36 PM
Baptist Hospital: "Suggestion.. Please keep everyone informed of the estimated wait time." - Terrie


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