Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Baptist Hospital East Ratings

4000 KRESGE WAY
Louisville, KY 40207
Phone: (502) 897-8100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Baptist Hospital East save lives? 10% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure10%
Pneumonia11%


Infectious Disease at Baptist Hospital East

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
172
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 1h 3m

Non-critical cases where patient is discharged have total visit time of 4 hour and 4 minutes

Serious cases where patients are admitted have 3 hour and 27 minutes to be admitted, then an additional 1 hour and 46 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Baptist Hospital East 4.7 out of 5 based on 24 ratings. 24 user reviews.


77% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Baptist Hospital East Stories



    Sep 29, 2020, 1:23 PM
    Baptist Hospital East: "I had my appendix taken out in 2014 at Baptist East. Amazing people. ER wait time not so much. I waited 4 hours to be seen. I had to come back to the ER a few days after I was discharged for swelling. I waited 7 hours to be seen. Just to be given more pain pills and sent home. I sure hope that place has changed. " - Daniel

    Aug 04, 2015, 9:44 PM
    Baptist Hospital East: "I am at Baptist east for a procedure... The iv tech comes in and I tell her that I have problems with thin veins and to please not try my hands, she told me not to put limitations on a care giver... EXCUSE ME!!!!!
    I told her that I am my own best advocate and will speak up when necessary.
    I am reporting her. Her name is Karen Horton.
    What happened to all the sweet nurses in pre op? "
    - Cynthia


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