Baptist Health Louisville Ratings
4000 Kresge Way
Louisville, KY 40207
Phone: (502) 897-8100
Louisville, KY 40207
Phone: (502) 897-8100
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Baptist Health Louisville save lives? 12% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Baptist Health Louisville | National Average | |
|---|---|---|
| Heart Attack | 12.4% | 12.6% |
| Stroke | 17.1% | 13.9% |
| Heart Failure | 12.8% | 11.8% |
| Pneumonia | 21.9% | 18.2% |
Infectious Disease at Baptist Health Louisville
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 22 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 7 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 31mSerious cases where patients are admitted wait 2 hour and 3 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Baptist Health Louisville Stories
Sep 29, 2020, 1:23 PM
Baptist Hospital East: "I had my appendix taken out in 2014 at Baptist East. Amazing people. ER wait time not so much. I waited 4 hours to be seen. I had to come back to the ER a few days after I was discharged for swelling. I waited 7 hours to be seen. Just to be given more pain pills and sent home. I sure hope that place has changed. " - Daniel
Aug 04, 2015, 9:44 PM
Baptist Hospital East: "I am at Baptist east for a procedure... The iv tech comes in and I tell her that I have problems with thin veins and to please not try my hands, she told me not to put limitations on a care giver... EXCUSE ME!!!!!
I told her that I am my own best advocate and will speak up when necessary.
I am reporting her. Her name is Karen Horton.
What happened to all the sweet nurses in pre op? " - Cynthia
