Baptist Health Lexington Ratings

1740 Nicholasville Road
Lexington, KY 40503
Phone: (859) 260-6104

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Baptist Health Lexington save lives? 7% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Baptist Health LexingtonNational Average
Heart Attack15%12.6%
Stroke13.5%13.9%
Heart Failure12.4%11.8%
Pneumonia19.7%18.2%



Infectious Disease at Baptist Health Lexington

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
9
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
6



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 39m

Serious cases where patients are admitted wait 1 hour and 47 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Baptist Health Lexington Stories



Apr 06, 2024, 8:56 PM
Central Baptist Hospital: "Notoriously long wait times. But.. Very thorough diagnosis. I had skin infection. Central Baptist was 3rd hospital after it kept getting worse. Only one willing to test bacteria. Turned out to be MRSA." - Russell

Oct 15, 2022, 9:44 AM
Central Baptist Hospital: "Scheduled an induction for this morning so my husband wouldn't miss the birth of his first child before a work trip to Cali.

Was informed when we arrived at 5 a.m. today that they would not admit us if we had our 13 YO with us. They said he couldn't wait in the labor and delivery lobby, in our room, or any other place in the hospital unless my husband stayed with him the whole time, effectually missing the birth and leaving me to labor alone because having my son there is "a safety issue."

They did say they would admit me alone though! So, it's safe to say I won't ever be going back to Central Baptist and obviously I don't recommend their heartless, bureaucratic services.

My husband actually had to remind me of the quality of their care I recieved a year ago when they left me to wait hours on a gurney in a hallway in the emergency room with COVID alone (they told me then that my husband and son had to leave the lobby and couldn't wait with me then too, go figure) while they treated everyone else first, after the check in nurse forgot to turn in my registration information for 2 hours.

I was suffering from COVID pneumonia and they did little to nothing except give me saline and a Tylenol and one steroid pill four hours later. Had to go to Saint Joseph a day later, where I actually received proper, safe care and treatment for the pneumonia and COVID and compassionate doctors who didn't prioritize liability over the "safe care" they care so much about. If I had remembered it was Central Baptist, I'd have never chosen a midwife in a practice that uses their building, let alone scheduled something so important to have it twarted."
- J

Jun 21, 2022, 2:01 AM
Central Baptist Hospital: "4 hours and still waiting Daughter came in with chest pain difficulty breathing and elevated bp and pulse at 10:00 PM Monday night and still in pain throwing up in ER waiting room at 2 am Tuesday morning" - Susan

Oct 15, 2020, 11:39 PM
Central Baptist Hospital: "Have now been sitting in waiting room for three and a half hours. Sever abdominal pain and vomiting. All they have done is a chest x-ray. Why???" - Amy

Aug 25, 2016, 9:20 AM
Central Baptist Hospital: "i got hit in face with a 30 pound hammer . I had a 2 inch gash that needed stitches . Waited in the ER from 6pm to 11pm and still didn't get a room. Didn't even give me an ice pack for my swollen eye socket . Watch the ER fill up and Empty twice . Everyone came in after me and everyone was taken to a room before me. Asked them how much longer it was going to be and they said I had one other person in front of me ...two hours later I watched 4 other people get called back ahead of me. Seems like malpractice to me. " - nathan


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