Baptist Health - Fort Smith Ratings

1001 Towson Avenue
Fort Smith, AR 72901
Phone: (479) 441-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Baptist Health - Fort Smith save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Baptist Health - Fort SmithNational Average
Heart Attack12.1%12.6%
Stroke13.3%13.9%
Heart Failure13.4%11.8%
Pneumonia15.3%18.2%



Infectious Disease at Baptist Health - Fort Smith

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
15
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
12



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 49m

Serious cases where patients are admitted wait 1 hour and 50 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Baptist Health - Fort Smith Stories



Jul 17, 2017, 5:37 PM
Sparks Regional Medical Center: "It's been 2 hrs from arrival time to the back to the first contact now waiting on the next run. I expect it will take another 54 min to get the help out of this dirty place. " - Wes

May 15, 2017, 9:16 PM
Sparks Regional Medical Center: "Did well with my son when he was born this nurses and staff were excellent with him but now possibly having a miscarriage when do ultrasound look at the test for 30 seconds 30 seconds is a nope you're not been bleeding for 2-3 days and won't do crap think they're the worst possible nobody should have their baby or have their children there" - Mary


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