Banner - University Medical Center Tucson Campus Ratings

1625 North Campbell Avenue
Tucson, AZ 85719
Phone: (520) 874-4189

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Banner - University Medical Center Tucson Campus save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Banner - University Medical Center Tucson CampusNational Average
Heart Attack12.1%12.6%
Stroke16%13.9%
Heart Failure9.8%11.8%
Pneumonia17.3%18.2%



Infectious Disease at Banner - University Medical Center Tucson Campus

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
59
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
10



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 5h 16m

Serious cases where patients are admitted wait 4 hour and 49 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Banner - University Medical Center Tucson Campus Stories



Jul 27, 2022, 10:33 PM
University Of Arizona Medical Ctr-University, The: "Arrived here UMC at 11:00am still here. It’s now 7:32pm, no relief in site." - Albert

Jun 15, 2022, 8:48 AM
University Of Arizona Medical Ctr-University, The: "horrible experience . i was dropped off by ambulance for having heart attack symptoms . i wasn’t even seen by triage 2 hours later . asked them what was eta and they said 7.5 hours . i told them to take me off list and would have my husband pick me up and take me elsewhere " - Crystal


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