Au Medical Center Ratings

1120 15th Street
Augusta, GA 30912
Phone: (706) 721-6569

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Au Medical Center save lives? 8% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Au Medical CenterNational Average
Heart Attack13.7%12.6%
Stroke12.2%13.9%
Heart Failure13.7%11.8%
Pneumonia21.5%18.2%



Infectious Disease at Au Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
21
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
22



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 0m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Au Medical Center Stories



Jul 31, 2021, 7:46 PM
Medical College Of Ga Hospitals And Clinics: "Went to University prompt care and, after they evaluated me, the said I need Togo to the ER ASAP and be admitted to the hospital. They said it was very serious and couldn’t wait. I went to AU ER, they permed all the same exact tests (AU) doesn’t share records with Doctors or University, so we paid for the same tests again. After 5 hours, I had enough, asks them if my condition was life threatening when I would be admitted to the hospital and they said no. Even if it was, they had no rooms. I checked myself out & will see a doctor next week." - Cody

Jul 31, 2021, 7:46 PM
Medical College Of Ga Hospitals And Clinics: "Went to University prompt care and, after they evaluated me, the said I need Togo to the ER ASAP and be admitted to the hospital. They said it was very serious and couldn’t wait. I went to AU ER, they permed all the same exact tests (AU) doesn’t share records with Doctors or University, so we paid for the same tests again. After 5 hours, I had enough, asks them if my condition was life threatening when I would be admitted to the hospital and they said no. Even if it was, they had no rooms. I checked myself out & will see a doctor next week." - Cody


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