Ascension St Vincent's Southside Ratings
4201 Belfort Rd
Jacksonville, FL 32216
Phone: (904) 296-3700
Jacksonville, FL 32216
Phone: (904) 296-3700
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Ascension St Vincent's Southside save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Ascension St Vincent's Southside | National Average | |
|---|---|---|
| Heart Attack | 11.2% | 12.6% |
| Stroke | 14.4% | 13.9% |
| Heart Failure | 12.1% | 11.8% |
| Pneumonia | 20.6% | 18.2% |
Infectious Disease at Ascension St Vincent's Southside
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 6 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 4 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 8mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Ascension St Vincent's Southside Stories
Jan 10, 2026, 2:37 PM
Ascension St Vincent's Southside: "Do not take your elderly parent to this hospital. The Doctors and Case Managers are horrible. My elderly 88 year old mother, cannot sit up, walk, urinate on her own and has obstipation. The doctors only want to discharge patients that are not safely ready to be discharged. I have only had 2 phone conversations with 2 different doctors. The first one was rude, and I tried to fire him 8 times. They continue to submit a discharge to Medicare based on what the first doctor said. He told me my mother should be walking. He didn't even know she had a hard non-walking cast on one leg and the other foot heal had been broken. This hospital is only about the "money". Make sure you have the best insurance to go here. Once it runs out, out the door you go." - Brenda
Dec 30, 2021, 1:12 AM
St Vincent's Medical Center Southside: "I will never take my kid here again. After a long wait, they wrapped my kid up and fixed him with some stitches. It was a messy job and my kid passed out 3 times. I waited 6 hours. I wish they sent me to the children’s hospital. I didn’t know one was in town. " - Crystal
