Ascension St John Medical Center Ratings

1923 South Utica Avenue
Tulsa, OK 74104
Phone: (918) 744-3131

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Ascension St John Medical Center save lives? 8% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Ascension St John Medical CenterNational Average
Heart Attack12.9%12.6%
Stroke14.9%13.9%
Heart Failure12.9%11.8%
Pneumonia20.7%18.2%



Infectious Disease at Ascension St John Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
44
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
11



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 43m

Serious cases where patients are admitted wait 4 hour and 37 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Ascension St John Medical Center Stories



Jun 20, 2022, 10:15 PM
St John Medical Center: "You could wait in the St.Johns ER for 6 hours or more. We spent 6 hours in the lobby and when we got called to the back we were only in the room for 30 minutes before they discharged us. " - Brandi

Jan 05, 2021, 7:07 AM
St John Medical Center: "They had a lot of COVID patients last night. My mother has been waiting 12 hours to see a doctor. " - Vanessa


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