Ascension St John Hospital Ratings

22101 Moross Rd
Detroit, MI 48236
Phone: (313) 343-4000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Ascension St John Hospital save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Ascension St John Hospital	National Average
Heart Attack	14%	12.6%
Stroke	14.5%	13.9%
Heart Failure	11.4%	11.8%
Pneumonia	17.9%	18.2%

Infectious Disease at Ascension St John Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	23
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	15

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 35m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Ascension St John Hospital Stories

Aug 04, 2023, 3:14 AM
St John Hospital And Medical Center: "This place has the longest wait time in Michigan. 5 hours and still waiting for a room in the ER to see a Dr. Worst Hospital ever!!!!" - Tameka

Feb 09, 2023, 9:43 PM
St John Hospital And Medical Center: "6 hour minimum waiting time " - JEFF

Jul 11, 2021, 7:39 AM
St John Hospital And Medical Center: "I feel like they really are not working and this is really sad " - Darius

Jul 11, 2021, 5:22 AM
St John Hospital And Medical Center: "I feel like they really are not working and this is really sad " - Darius

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