Ascension Seton Medical Center Austin Ratings
1201 W 38th St
Austin, TX 78705
Phone: (512) 324-1000
Austin, TX 78705
Phone: (512) 324-1000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Ascension Seton Medical Center Austin save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Ascension Seton Medical Center Austin | National Average | |
|---|---|---|
| Heart Attack | 13% | 12.6% |
| Stroke | 10.3% | 13.9% |
| Heart Failure | 12.7% | 11.8% |
| Pneumonia | 16.3% | 18.2% |
Infectious Disease at Ascension Seton Medical Center Austin
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 6 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 5 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 15mSerious cases where patients are admitted wait 2 hour and 37 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Ascension Seton Medical Center Austin Stories
May 09, 2022, 9:40 PM
Seton Medical Center Austin: "My partner went into the waiting room for chest pain. We’ve been here over 5 hours without seeing a doctor and no communication. I understand the hospital is busy, but what is the purpose of an emergency room? People are literally dying around us. " - Sean
May 09, 2022, 1:47 PM
Seton Medical Center Austin: "Wait time is really long. Here with family. Why is it taking so long?" - Tye
Mar 26, 2022, 12:48 AM
Seton Medical Center Austin: "This wait time is a bunch of crap. My husbands bp was 199/117. That’s stroke level. Here we sit 4 hours later. " - Kerri
Jan 11, 2021, 8:49 AM
Seton Medical Center Austin: "30 minutes" - Julie
