Ascension Sacred Heart Bay Ratings
615 N Bonita Ave
Panama City, FL 32401
Phone: (850) 769-1511
Panama City, FL 32401
Phone: (850) 769-1511
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Ascension Sacred Heart Bay save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Ascension Sacred Heart Bay | National Average | |
|---|---|---|
| Heart Attack | 13% | 12.6% |
| Stroke | 14.1% | 13.9% |
| Heart Failure | 11.7% | 11.8% |
| Pneumonia | 19.6% | 18.2% |
Infectious Disease at Ascension Sacred Heart Bay
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 5 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 5 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 42mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Ascension Sacred Heart Bay Stories
Jul 17, 2017, 6:06 PM
Bay Medical Center Sacred Heart Health System: "I was in severe pain and knew SOMETHING was REALLY wrong with me! We arrived at Bay County where I was handed a cup for a urine sample and told to sit in the waiting area. I was the loudest person in there writhing in pain. I was seen to take vitals where my bp was 80/60 and was put back in the waiting area. Then tried to lay flat to get a CT scan. I screamed in pain so loud that nurses came running from down the hall and was then put back into the waiting area. Almost lost consciousnesses twice and nothing was done. Something was deathly wrong with me. Thank goodness I had the foresight after 3 hours of waiting in intense pain to call another ER and see what the wait time was. (I'll post an excellent review on them as well) Bay County was by far the worst experience of my life! I've never been in that amount of pain before and no one was doing anything to help...however, the young lady coming off a heroin high was getting a lot of attention...and pain medication...true story. (In case your curious, I ended up having a ruptured ovarian cyst no one even knew about and had 2 liters of blood pooling up into every empty space of my body. The ER doc and surgeon said I was very lucky to change hospitals and they are certain even 1 hour more and I would have died!) " - Bay
