Ascension Genesys Hospital Ratings
One Genesys Parkway
Grand Blanc, MI 48439
Phone: (810) 606-5000
Grand Blanc, MI 48439
Phone: (810) 606-5000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Ascension Genesys Hospital save lives? 9% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Ascension Genesys Hospital | National Average | |
|---|---|---|
| Heart Attack | 12.2% | 12.6% |
| Stroke | 13.2% | 13.9% |
| Heart Failure | 10.4% | 11.8% |
| Pneumonia | 15.9% | 18.2% |
Infectious Disease at Ascension Genesys Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 37 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 6 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 37mSerious cases where patients are admitted wait 4 hour and 23 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Ascension Genesys Hospital Stories
Apr 11, 2024, 8:28 PM
Genesys Regional Medical Center - Health Park: "We have been in the waiting room for 6 hrs so far. " - Tina
May 22, 2023, 11:33 AM
Genesys Regional Medical Center - Health Park: "This is Bull my wife arrived at 630am this morning she has had her vitals taken and urine taken but not actually went back to see a doctor it is now 1130 and she is still sitting in the waiting room in excruciating pain! Bullshit" - Ron
Sep 20, 2022, 6:09 AM
Genesys Regional Medical Center - Health Park: "Been here 6 hours. Checkin and vital stats taken within 10minutes and lab work within an hour but still have not seen a doctor or had and course to relieve pain. " - Jason
Nov 30, 2021, 2:05 AM
Genesys Regional Medical Center - Health Park: "Wait times are 12 -16+ hours in the Ascension Grand Blanc hospital ER. Most patients have decided give up and decide to go home. Only a few have made it in after quick evaluation. My time of 10 hours and counting in the ER feels short compared to my current company, who have been here for almost a full day. Staff are courteous and friendly, but there are no updates for anyone in the ER after initial triage. I wish the hospital would be honest with people and tell them they are not going to get help here. " - Dale
