Artesia General Hospital Ratings

702 N 13th Street
Artesia, NM 88210
Phone: (575) 748-3333

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Artesia General Hospital save lives? 13% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Artesia General HospitalNational Average
Pneumonia16.1%18.2%



Infectious Disease at Artesia General Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 1h 28m

Serious cases where patients are admitted wait 0 hour and 57 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: POOR

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms were often quiet at night

Negative Patient Ratings

  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Artesia General Hospital Stories



Oct 25, 2020, 10:57 PM
Artesia General Hospital: "Horrible service they only focus in Covid testing and do not listen to what your explaining that you might have. Like food poisoning, they did not let me use their restroom after I explain I had diarrhea. The male nurse said hold it until you get out of here in a very rude way. They discharge me without making more test or find my real problem. They only prescribed medication for nausea. They just said wait until you get your results for Covid. This was Thursday October 22 the results will not be available until Tuesday October 27. Really? This why people die. I feel thankful because I feel better. I had to google my symptoms and found out like I told them it was stomach infection. So, I had to prescribe my self antibiotics and ibuprofen to lower the 102 fever, stomach pain, nausea, body aches and terrible headache. I regret going to this Artesia General Hospital. " - Yadira


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