Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Arrowhead Hospital Ratings

18701 NORTH 67TH AVENUE
Glendale, AZ 85308
Phone: (623) 561-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Arrowhead Hospital save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure11%
Pneumonia12%


Infectious Disease at Arrowhead Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
44
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 30m

Non-critical cases where patient is discharged have total visit time of 2 hour and 21 minutes

Serious cases where patients are admitted have 2 hour and 52 minutes to be admitted, then an additional 1 hour and 24 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Arrowhead Hospital 4.6 out of 5 based on 21 ratings. 21 user reviews.


69% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Arrowhead Hospital Stories



Dec 09, 2021, 1:26 AM
Arrowhead Hospital: "The person ( young lady) at the ER desk was very condescending.
Not sure if she’s a racist but sure do sound like one.
"
- Shanta

Dec 09, 2021, 1:25 AM
Arrowhead Hospital: "The person ( young lady) at the ER desk was very condescending.
Not sure if she’s a racist but sure do sound like one.
"
- Shanta


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