Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Anna Jaques Hospital Ratings

25 HIGHLAND AVENUE
Newburyport, MA 01950
Phone: (978) 463-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Anna Jaques Hospital save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure11%
Pneumonia12%


Infectious Disease at Anna Jaques Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
16
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 38m

Non-critical cases where patient is discharged have total visit time of 1 hour and 56 minutes

Serious cases where patients are admitted have 3 hour and 8 minutes to be admitted, then an additional 1 hour and 50 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Anna Jaques Hospital 4.65 out of 5 based on 23 ratings. 23 user reviews.


70% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Anna Jaques Hospital Stories



    Aug 02, 2019, 10:02 AM
    Anna Jaques Hospital: "My dad has been in the emergency room for 3 days waiting for a bed for the psychiatric ward. To help with his dementia meds. I have called all levels of people from VP. Of Nursing to everyone else I can. I am so furious how is he being taken care of. Is he being cleaned properly. Did they just put him in a room and forgotten about him. Why did he not be put in a hospital room until they could move him. I am so upset I can't put it in words. If I taken him home they say he won't get a bed.It is now Friday what happens now the weekend. I don't get it! My dad does not deserve to be treated this way. He is a vet and served his country. This is not to much to ask to give him a room!
    I was told by a nurse that Anna Jaques has a psychiatric ward in their hospital but they couldn't give him a bed!

    DAUGHTER FOR: C. Trottier"
    - DAUGHTER


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