American Fork Hospital Ratings
170 North 1100 East
American Fork, UT 84003
Phone: (801) 855-3300
American Fork, UT 84003
Phone: (801) 855-3300
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does American Fork Hospital save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at American Fork Hospital | National Average | |
|---|---|---|
| Heart Failure | 13.7% | 11.8% |
| Pneumonia | 14.3% | 18.2% |
Infectious Disease at American Fork Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 5 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 36mSerious cases where patients are admitted wait 0 hour and 59 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
American Fork Hospital Stories
Apr 10, 2022, 8:11 PM
American Fork Hospital: "Came into the ER with chest pain and have waited for almost an hour while other patients have gone back. I was told they didn’t have any rooms available but apparently they don’t have any rooms for me. If I could give this ER a negative star review it would be too good. Judgemental and do not deliver a duty of care to all patients. " - Jill
Jul 24, 2021, 5:10 AM
American Fork Hospital: "We took a family member in for multiple long and repetitive grand seizures. The ER did her blood work and tested her urine- no MRI was done because it was "late". She had another seizure in front of one of their staff while trying to get to the restroom. It was shortly after this seizure- in front of staff- that they discharged her as "stable". A short time (minutes) after being discharged, when attempting to get to her front door, she collapsed again, having multiple seizures in a row, but this time wasn't breathing when she went under. We decided to take her to the U instead. And when I called to tell the AF ER nurse to tell her what had happened, the woman on the other end was very cold and short with me. All she said was "she was stable when we discharged her". I think they sent her away because they didn't want to monitor her because she didn't have insurance. I'm not sure why else they would discharged her while she was still in that condition. It was made worse because it was so late at night and no one else (like a doctor or urgent care) was open to help her. We went in for help with our loved one and walked out in worse shape and with a massive bill. It's infuriating and heartbreaking." - Jessica
