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Alta Vista Regional Hospital Ratings

104 LEGION AVE
Las Vegas, NM 87701
Phone: (505) 426-3930

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Alta Vista Regional Hospital save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Failure11%
Pneumonia12%


Infectious Disease at Alta Vista Regional Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 26m

Non-critical cases where patient is discharged have total visit time of 2 hour and 40 minutes

Serious cases where patients are admitted have 3 hour and 14 minutes to be admitted, then an additional 2 hour and 2 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Alta Vista Regional Hospital 4.45 out of 5 based on 31 ratings. 31 user reviews.


64% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Alta Vista Regional Hospital Stories



Sep 22, 2021, 1:32 PM
Alta Vista Regional Hospital: "Patient Rights indicates:”Care of services based on age”. This facility IS VERY AGEISM in ER! My mother has been discharged too early. Once they were going to discharge her, and Mom said, “I just don’t feel good at all. They did a chest x-ray and she had pneumonia. Another time she was discharged with no known cause of abdominal pain, and questioned why not an abdominal x-ray. A family member took her to another facility, and she had gall stones. A Clayton, NM physician told my brother and sister to take her to Amarillo,TX where they removed gall stones. Thus Alta Vista had neglected her and she suffered unnecessarily! She has been called “a frequent flyer” by radiology. Last time an ER nurse commented that Mom was “here again;besides she has dementia”. “Be free from neglect”. “Environment that preserves dignity and contributes to a positive self image”. I cannot believe how my mother has been treated! Mom knows she’s NOT WELCOME, and she has been treated in an UNDIGNIFIED MANNER!! Doctors are negligent and nursing belittles her. " - Eleanor

Sep 22, 2021, 1:29 PM
Alta Vista Regional Hospital: "Patient Rights indicates:”Care of services based on age”. This facility IS VERY AGEISM in ER! My mother has been discharged too early. Once they were going to discharge her, and Mom said, “I just don’t feel good at all. They did a chest x-ray and she had pneumonia. Another time she was discharged with no known cause of abdominal pain, and questioned why not an abdominal x-ray. A family member took her to another facility, and she had gall stones. A Clayton, NM physician told my brother and sister to take her to Amarillo,TX where they removed gall stones. Thus Alta Vista had neglected her and she suffered unnecessarily! She has been called “a frequent flyer” by radiology. Last time an ER nurse commented that Mom was “here again;besides she has dementia”. “Be free from neglect”. “Environment that preserves dignity and contributes to a positive self image”. I cannot believe how my mother has been treated! Mom knows she’s NOT WELCOME, and she has been treated in an UNDIGNIFIED MANNER!! Doctors are negligent and nursing belittles her. " - Eleanor


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