Allina United Hospital Ratings

333 North Smith Avenue
Saint Paul, MN 55102
Phone: (763) 236-8205

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Allina United Hospital save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Allina United HospitalNational Average
Heart Attack12%12.6%
Stroke12.1%13.9%
Heart Failure10.1%11.8%
Pneumonia19.1%18.2%



Infectious Disease at Allina United Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
22
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 27m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Allina United Hospital Stories



Dec 24, 2023, 8:37 PM
United Hospital: "Stomach pain since yesterday I’m feeling nausea and weak " - Jawahir

Dec 24, 2023, 8:36 PM
United Hospital: "Stomach pain since yesterday I’m feeling nausea and weak " - Jawahir

Sep 03, 2022, 6:04 AM
United Hospital: "Terrible experience had to leave after 2 hours they said we had at least 2 more hours to wait 5 ambulances came put there people in wheelchairs and left in lobby daughter has either a brain anuerism or menengitis still not see 3 times to the emergency room no help it would br brtter to just die at home" - N

Jun 02, 2022, 2:34 PM
United Hospital: "I've been waiting for 4 hours while others that came in after me have already been seen.Thisis horrible! My doctor sent me here to get immediate care & testing. Ha!! Thats a joke!" - Jane

Aug 11, 2021, 4:58 PM
United Hospital: "Wait time 5 hours and 6 hours. Hospital has no open beds. Some people waiting to be seen don’t need er. Would be more efficient if they had an urgent care attached to where non urgent issues could be addressed. Nurse told me every day is like this and some days wait is 11 hours. Another hospital in St. Paul closed in December due to low occupancy. This is just nuts!" - Marge

May 21, 2021, 11:03 PM
United Hospital: "I was brought to the emergency room on 5/19 2021 via an ambulance at approximately 6:45 p.m. after sitting in a triage Chair for 6 hours, I left. There had been no one called into the ER for more than an hour and a half according to the nurse. There were still four people to be called in before me. at 12:45 in the morning, I could no longer wait. I needed to lay down because I was dizzy,so I just went home despite the fact I needed care. It seems like a third world country as far as getting any medical attention. This is totally unacceptable in the United States" - Patricia


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