Alexian Brothers Medical Center Ratings
800 W BIESTERFIELD RD
Elk Grove Village, IL 60007
Phone: (847) 437-5500
Elk Grove Village, IL 60007
Phone: (847) 437-5500
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Alexian Brothers Medical Center save lives? 24% better than the national average, based on the overall mortality rate for critical illnesses.Mortality Rate | |
---|---|
Heart Attack | 12% |
Heart Failure | 8% |
Pneumonia | 10% |
Infectious Disease at Alexian Brothers Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
Infectious Disease | Cases |
---|---|
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 16 |
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 4 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 21mNon-critical cases where patient is discharged have total visit time of 2 hour and 25 minutes
Serious cases where patients are admitted have 2 hour and 14 minutes to be admitted, then an additional 1 hour and 37 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Alexian Brothers Medical Center
4.75
out of 5
based on 34 ratings.
34 user reviews.
77% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Rooms and facilities are usually clean
Negative Patient Ratings
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Alexian Brothers Medical Center Stories
Feb 14, 2023, 9:49 AM
Alexian Brothers Medical Center: "Worest ER experience ever. Their priority is billing and administration paperwork. You will wait in a tiny waiting room for about an hour just to give then your name / insurance info. Then told to go sit a waiting room with all the people with illnesses like Covid, heart attacks, strokes, open bleed wounds. You will sit in this waiting room about 1-1.5 hrs just to see a nurse to ask “what brings you here today”. Take your vitals and tell you to go back to the waiting room. Do not expect to see an ER doctor or get an ER bed at this location. I went to the ER with severe shortness of breath, chest pains and nausea. Never saw an ER doctor or ER bed. Was examined and released all from the waiting room." -
Feb 14, 2023, 9:48 AM
Alexian Brothers Medical Center: "Worest ER experience ever. Their priority is billing and administration paperwork. You will wait in a tiny waiting room for about an hour just to give then your name / insurance info. Then told to go sit a waiting room with all the people with illnesses like Covid, heart attacks, strokes, open bleed wounds. You will sit in this waiting room about 1-1.5 hrs just to see a nurse to ask “what brings you here today”. Take your vitals and tell you to go back to the waiting room. Do not expect to see an ER doctor or get an ER bed at this location. I went to the ER with severe shortness of breath, chest pains and nausea. Never saw an ER doctor or ER bed. Was examined and released all from the waiting room." -
Sep 09, 2022, 9:56 AM
Alexian Brothers Medical Center: "After visiting my regular Dr, she sent me to ER Alexian Brothers . Got ther at 12:45 and did not have my Ct, blood work etc until 5 . I needed to use their bathroom facilites where patients are being treated , and to my disgust the bathroom was old and awfully dirty . Management needs to improve and take care of modernizing this facility . It’s obvious their equipment is super old and do not look clean . Does not compare to facilities . " - Sonia
Sep 09, 2022, 9:56 AM
Alexian Brothers Medical Center: "After visiting my regular Dr, she sent me to ER Alexian Brothers . Got ther at 12:45 and did not have my Ct, blood work etc until 5 . I needed to use their bathroom facilites where patients are being treated , and to my disgust the bathroom was old and awfully dirty . Management needs to improve and take care of modernizing this facility . It’s obvious their equipment is super old and do not look clean . Does not compare to facilities . " - Sonia
Dec 27, 2021, 10:41 PM
Alexian Brothers Medical Center: "Longer than 10 hour wait" - ALICIA
Jul 18, 2021, 12:43 AM
Alexian Brothers Medical Center: "Continuous blood flow out from a wound and no one even bothers " - Harry
Oct 06, 2020, 10:48 PM
Alexian Brothers Medical Center: "ER staff unprofessional and the department lacks HIPAA compliance with other patients walking THROUGH the intial checkin exam area. I have never been to such an unorganized place of healthcare! When an elderly person comes into er with shortness of breath and extreme swelling in legs and active irregular heartrate tou don't send them to sit in the waiting room for hours. Do NOT come to this ER!" - Ellen
Oct 02, 2020, 12:54 AM
Alexian Brothers Medical Center: "I've been waiting 3 hours. UNACCEPTABLE!" - Janet