Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Alegent Health Bergan Mercy Medical Center Ratings

7500 MERCY RD
Omaha, NE 68124
Phone: (402) 398-6060

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Alegent Health Bergan Mercy Medical Center save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure11%
Pneumonia13%


Infectious Disease at Alegent Health Bergan Mercy Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
16
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 47m

Non-critical cases where patient is discharged have total visit time of 2 hour and 6 minutes

Serious cases where patients are admitted have 2 hour and 9 minutes to be admitted, then an additional 1 hour and 22 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Alegent Health Bergan Mercy Medical Center 4.75 out of 5 based on 45 ratings. 45 user reviews.


77% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Alegent Health Bergan Mercy Medical Center Stories



    Oct 04, 2022, 11:53 PM
    Alegent Health Bergan Mercy Medical Center: "Living up to their horrible wait-time average. There is ZERO sense of urgency here. I thought this was an emergency room." - Daniel


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