Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Advocate South Suburban Hospital Ratings

17800 S KEDZIE AVE
Hazel Crest, IL 60429
Phone: (708) 799-8000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Advocate South Suburban Hospital save lives? 9% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure10%
Pneumonia10%


Infectious Disease at Advocate South Suburban Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
36
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 1h 18m

Non-critical cases where patient is discharged have total visit time of 2 hour and 54 minutes

Serious cases where patients are admitted have 3 hour and 43 minutes to be admitted, then an additional 1 hour and 22 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Advocate South Suburban Hospital 4.65 out of 5 based on 35 ratings. 35 user reviews.


70% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Advocate South Suburban Hospital Stories



    May 15, 2023, 8:34 PM
    Advocate South Suburban Hospital: "Today May 15, 2023, brought my 80 year old mother to the ER at 12:30pm, it is 7:30pm and we are still waiting. I prefer someone tell us there is nothing they can do, then have us sit here and wait for WHAT. " - Tyrone

    May 15, 2023, 8:34 PM
    Advocate South Suburban Hospital: "Today May 15, 2023, brought my 80 year old mother to the ER at 12:30pm, it is 7:30pm and we are still waiting. I prefer someone tell us there is nothing they can do, then have us sit here and wait for WHAT. " - Tyrone

    Sep 27, 2022, 9:00 AM
    Advocate South Suburban Hospital: "This hospital is the worst. Emergency room this place is not if you were on fire you would still be waiting over 8 hours to get care I have ever been to 3 times I had to leave because I had waited more the 8 hours I couldn't believe I am a heart patient with a pacemaker brought in by ambulance with my heart in afib and just rolled out to the waiting room and left for each time longer then 8 hours. Then I was billed over $1500.00 for nothing. My mother took my 85 yr old grandmother there yesterday at 2 pm at 12:30 am they were still waiting in the waiting room she also a heart patient with a pacemaker and had Defecated on her self and just left to sit in it iam waiting to here if they ever got taken care of its now 7 am. I am going to have to leave all my doctors and find new one affiliated with a better hospital were if I need it I can be treated not left to die in the waiting room. I have seen better care give to people in little villages in Africa then this place. Absolutely Deplorable as a medical facility. " - Melanie

    Jun 24, 2022, 10:42 PM
    Advocate South Suburban Hospital: "Worst fucking hospital. This shit is ridiculous that, for somebody who can’t see and eyes are burning and we been sitting here for 4 hours. Y’all asses not doing shit but sitting there, walking around talking to each other and bullshitting. Need to do some fucking work! " - No

    Dec 28, 2021, 11:02 PM
    Advocate South Suburban Hospital: "My husband glucose level is 474 and he has been waiting in ER for over 4.5 hours. No food or medicine for his diabetes. Got to ER at 5:30 and was told he needs to be admitted. Waiting on a bed for over 4.5 hrs. His conditioned was decribed as life threatenin. " - Angela

    Oct 18, 2020, 5:04 AM
    Advocate South Suburban Hospital: "My wait time for my 5 year old daughter with chest pain was 5hrs." - Jasmine


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