Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Advocate Illinois Masonic Medical Center Ratings

836 WEST WELLINGTON AVENUE
Chicago, IL 60657
Phone: (773) 975-1600

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Advocate Illinois Masonic Medical Center save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure9%
Pneumonia12%


Infectious Disease at Advocate Illinois Masonic Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
20
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 1h 27m

Non-critical cases where patient is discharged have total visit time of 3 hour and 54 minutes

Serious cases where patients are admitted have 3 hour and 36 minutes to be admitted, then an additional 1 hour and 34 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Advocate Illinois Masonic Medical Center 4.6 out of 5 based on 43 ratings. 43 user reviews.


68% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Advocate Illinois Masonic Medical Center Stories



    Mar 30, 2021, 12:26 AM
    Advocate Illinois Masonic Medical Center: "Been here for almost 4 hours now. Why call it an emergency room if there is no emergency in taking care of people. Its all a waiting game playing musical beds. You cant be seen unless there is a bed available. You come here and suffer more with the hope that you are seen before you keel over as that is what it might take for them to think you are having an emergency and came to the ER for emergency care. Where is the fabulous caring hospital from your brochure, where is the innovation in patient care ?
    Why cant you expand and equip your ER to meet he needs of the community.
    A one yr old waiting 5 hours to be seen, or a veteran in a wheelchair who looks like he was 90 should not be the norm. He asked and was told there were no beds available. Its 10pm. He has been here before I got here at 630. ER across this country needs to improve their wait times. Someone has to start. Why not you? "
    - Farida

    Feb 08, 2021, 9:10 PM
    Advocate Illinois Masonic Medical Center: "Been here for almost 3 & a half hours " - April

    Oct 16, 2020, 5:08 AM
    Advocate Illinois Masonic Medical Center: "So unprofessional they don’t check on you and tell you it’ll be 2/3 hours when it is really 5. I have been sitting here for 5 hours and nothing. " - Tenille

    Oct 15, 2020, 10:08 PM
    Advocate Illinois Masonic Medical Center: "So unprofessional they don’t check on you and tell you it’ll be 2/3 hours when it is really 5. I have been sitting here for 5 hours and nothing. " - Tenille


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