Advocate Good Samaritan Hospital Ratings

3815 Highland Avenue
Downers Grove, IL 60515
Phone: (630) 275-5900

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Advocate Good Samaritan Hospital save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Advocate Good Samaritan HospitalNational Average
Heart Attack10.6%12.6%
Stroke12%13.9%
Heart Failure10.3%11.8%
Pneumonia16.3%18.2%



Infectious Disease at Advocate Good Samaritan Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
12
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 17m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Advocate Good Samaritan Hospital Stories



Aug 22, 2023, 3:42 PM
Advocate Good Samaritan Hospital: "Went in because my doctor was concerned and wanted me for a x ray and a CT scan. I waited for 3 hours in the er waiting room with an iv in my vein. I was in pain and having to sit in the waiting room felt like eternity. So when I finally got a room they did blood and urine test and told me to go home with drugs prescription. It's been a week and I've only gotten worse. They had gotten the request from the doctor and chose not to do it. " - Robert

Jan 03, 2023, 8:45 PM
Advocate Good Samaritan Hospital: "Don't EVER come here!!! You will DIE waiting
"
- Ben

Jan 03, 2023, 3:37 PM
Advocate Good Samaritan Hospital: "HELP ME!!!" - Ben

Jan 03, 2023, 3:32 PM
Advocate Good Samaritan Hospital: "I am dying in the er. My heart is bad.. Nobody cares. Wait is 40 YEARS." - Linda

May 19, 2022, 10:43 PM
Advocate Good Samaritan Hospital: "I work for Advocate and by far this is the worse experience I have ever had in a emergency room. They triaged me in the open. Then took me to a roo
With a curtain the PA came (whom was nice) did a quick exam told me to put on a gown . While I’m getting undressed the curtain flies open it’s a man then he quickly leaves. And on top of all that a $200.00 copay with my company insurance. I should have went to Edwards and no blanket or sheet. It’s freezing In here. Such a huge disappointment never again "
- Lizabeth

May 19, 2022, 5:23 PM
Advocate Good Samaritan Hospital: "I work for Advocate and by far this is the worse experience I have ever had in a emergency room. They triaged me in the open. Then took me to a roo
With a curtain the PA came (whom was nice) did a quick exam told me to put on a gown . While I’m getting undressed the curtain flies open it’s a man then he quickly leaves. And on top of all that a $200.00 copay with my company insurance. I should have went to Edwards and no blanket or sheet. It’s freezing In here. Such a huge disappointment never again "
- Lizabeth


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